Frequently Asked Questions
What size necklaces do you have?
The chain has three adjustable sizes - 24in, 22in, and 18in. The Pendant is 24mm wide(About the size of a quarter).
How do I specify what I want to be engraved?
Inside the cart, there is a box to enter what you want engraved. We allow a maximum of 2 characters letters A-Z and numbers 0-9. Also please include a way to contact you (phone number/email) in case we have questions.
What are the necklaces made out of?
The necklaces are originally made out of stainless steel, then plated in 14k gold. They are hand polished 3 times and coated to prevent the gold from tarnishing.
How much is donated to charity?
10% of the proceeds of each necklace is donated to the charity associated with the cause and color of the necklace. Ex) If you buy a blue awareness necklace for Diabetes, 10% of the proceeds from the necklace go to American Diabetes Association.
Will the necklace tarnish if in the sun or in water?
No. The AWARE necklace will not change colors or tarnish in water or the sun.
Where do we ship?
We ship world wide. Shipping is free in the US and usually takes between 3-5 days. International shipping takes a little longer between 7-21 days.
Can I get faster shipping?
Yes. We do have a 2 day US shipping option you can choose from. Unfortunately, for international we only have one choice.
Is there tracking information so I know when my package will come in?
A tracking number is included with each order so you know exactly when your package will arrive.